Privacy Policy

Effective date: June 19, 2025 · Contact: may@talktomay.com

1. WHO WE ARE

Talk to May (“we”, “us”, “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and other applicable laws.

This policy applies to our website, communications, and services offered through talktomay.com.

2. PERSONAL INFORMATION WE COLLECT

We collect personal data in several ways:

a. Information you give us directly:

• Contact data (e.g. name, email, address, phone number)
• Purchase info (e.g. billing details, product selection)
• Account and registration data
• Survey responses, messages, support requests

b. Automatically collected data:

• Device & browser info (IP address, browser type, operating system)
• Usage data (pages visited, time on site, referral links)
• Cookies & tracking tech (see Section 7)

c. Information from other sources:

• Public platforms (social media, forums)
• Our marketing or ad partners

3. HOW WE USE YOUR DATA

We use your data to:

• Deliver and improve our services
• Process purchases and send updates
• Communicate with you (including support and updates)
• Send relevant marketing (you can opt out anytime)
• Analyze usage to improve our platform
• Detect and prevent fraud or abuse
• Fulfill our legal obligations

4. WHO WE SHARE IT WITH

We may share your data with:

• Service providers (e.g. Flodesk, ThriveCart, Zoom)
• Advertising partners (e.g. Meta/Instagram)
• Professional advisors (e.g. accountants, legal)
• Public platforms (if you comment or share content publicly)
• Authorities (if legally required)
• Business transferees (e.g. in a merger or sale)

We do not sell your data.

5. INTERNATIONAL DATA TRANSFERS

Some of our service providers (e.g. Flodesk, Zoom, Meta) are based outside the EU, particularly in the United States. Where your data is transferred internationally, we rely on standard contractual clauses (SCCs) or other lawful safeguards required by GDPR.

6. YOUR RIGHTS UNDER GDPR

You have the right to:

• Access your personal data (Art. 15)
• Correct inaccurate or incomplete data (Art. 16)
• Request deletion (“right to be forgotten”) (Art. 17)
• Restrict or object to processing (Art. 18, 21)
• Request data portability (Art. 20)
• Withdraw consent (where applicable)

To exercise any of these rights, email: may@talktomay.com

You also have the right to file a complaint with a data protection authority (DPA) in your EU country.

7. COOKIES & TRACKING

Our website uses cookies and similar technologies to understand usage and personalize experiences. These may include:

• Functional cookies (required for basic operation)
• Analytics cookies (e.g. Google Analytics)
• Advertising cookies (e.g. Facebook Pixel)

At this time, we do not have a cookie banner, and cookies are placed by third-party tools you interact with. We recommend updating your browser settings if you wish to block cookies.

8. SECURITY

We take reasonable steps to protect your personal data with technical and organizational safeguards. However, no system is 100% secure. Please contact us immediately if you suspect any misuse or breach.

9. CHILDREN’S PRIVACY

This site and our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

11. CONTACT

If you have questions about this policy or your personal data, contact: may@talktomay.com